Frank Oliver was a Sea Org member who worked as an Investigations Officer in the Church of Scientology’s notorious Office of Special Affairs a/k/a Department 20.
Frank Oliver was declared a Suppressive Person on November 16, 1992. He later published various OSA training documents online which came to be called the “Frank Oliver Hat Pack.” The document contains 208 pages.

Scroll down to read the PDF of the actual documents in the Frank Oliver Hat Pack

In Scientology the word “hat” means a job title. A “hat pack” is a formal written job description and training program. Because these materials are contained in a pack, the term “hat pack” is used.

Sea Org members must complete their “hat pack” before they can begin their job. Scientology OSA member and trained liar Taryn Teustch has completed her OSA hat pack. However, she is an total failure at her job of repeating the same old lies. Taryn would be much better off as a dishwasher in Scientology because that is her actual level of competence.

The Frank Oliver hat pack can be difficult to find online so we publish here in PDF form.  Wikileaks published the hat pack and provided an outline of the content which we reproduce here; some of the links are broken:

The “page numbers” below do not correspond with the page numbers seen in the far right of the scanned documents. The page numbers below refer to the PDF page number.

1. Table of Dox

An index of the scanned documents by section.

2. Blank.

3 – 4. Cult Member Dog Tags

Scans of the front of Frank Oliver’s International Association of Scientologists membership card, and his OSA (Office of Special Affairs) ID card.

See also http://en.wikipedia.org/wiki/Office_of_Special_Affairs

5. Blank.

6. Sea Org Contract

Frank Oliver’s “Billion Year” employment contract with the Church of Scientology’s “Sea Org.” Signature undated.

See also http://en.wikipedia.org/wiki/Sea_Org

7. Blank.

8-21. OSA Operative Completions

Frank Oliver’s certificates of completion for various Scientology courses

Dox dated from 5 Mar 91 through 10 Aug 89 with the majority in 1988-89.

22. Blank.

23 CofS description of “Department 20” Office of Special Affairs (OSA)

Each “department” within a Scientology “org” (church) has a number. Department 20 denotes OSA. No date available.

24. Blank

25. Scientology Executive Division 7 org chart

No date available.

26. Blank.

27-28. Office of Special Affairs Confidential communications

Internal correspondence dated 9 Jul 91 to “Support Invest Chief Office of Special Affairs, US.” These are of particular interest as they explicitly describe how to use pretexting to gain illegal access to a person’s frequent flier information and discern which flights they’ve taken recently.

29-31. Miscellaneous documents

Pertaining to OSA investigations. Dated Aug-Oct 1991. Page 30 specifically refers to trying to discredit a “psych” and bring criminal charges against him should he re-enter the US.

32-34. Documents from Scientology’s “Director of Special Affairs” (OSA) Miami to Staff Security Office OSA International.

These documents dated Jun-Jul 1991 contain call logs from calls to the Church of Scientology (presumably prank), and that the CoS identified the source of these calls as a row of pay phones in Florida.

The Director of Special Affairs, Miami recommends, “As you can see between 2 and 4 PM is the key to watch.”

35. Blank.

36-37. Church of Scientology’s “Volunteer Minister” Investigations Checksheet.

Dated 1 Jul 991, not sure what it inventories??

38. Blank.

39. Frank Oliver’s sign-off on the Investigations Checksheet.

Dated 13 July 91, applicable checksheet shown next exhibit.

40. Blank.

41-73. Department of Special Affairs Investigations Officer “Full Hat” Checksheet

Inventory of Investigations Officer Job Training materials.

This section is absolutely worth taking the time to read. It lists the curriculum, internal policy letters and other criterion for becoming an Investigations Officer within the Church of Scientology.

Dated 1991, see Related References section below for additional details on this item.

74. Blank.

75-79. Investigations Section stats keeping

Explains how the Investigations section calculates Valuable Final Product (VFP) points on current operations. A means of reporting progress and tracking success/failure of intelligence officer covert actions. Original documentation date unknown, transmission date 17 Sep 1990.

80. Blank.

81 – 82. Noisy Investigation Drill Sheet

An outline of practice exercise for investigation officer training purposes dated June 1991. Relates to internal policies under HCO Exec Ltr 5 Sept 66 “HOW TO DO A NOISY INVESTIGATION” See wikipedia article on Noisy Investigation http://en.wikipedia.org/wiki/Noisy_investigation

83. Blank.

84. Overt Data Collection (short form)

Undated material, serves what purpose?

85. Blank.

86 – 91. Overt Data Collection (long form)

Undated material, serves what purpose?

92. Blank.

93 – 103 Manual of Justice by L. Ron Hubbard

Originally dated 1959, Reprint 1979

Covers handling people who speak out about Scientology, competing organizations, journalists and law enforcement as per the organization’s own personal justice system outline on wikiedia at http://en.wikipedia.org/wiki/Scientology_Justice

Also the source of the infamous LRH remark stating “People attack Scientology; I never forget it, always even the score.”

104. Blank.

105. Daily Battle Plan Checksheet

Paperwork dated 1991 for tracking the progress of covert operation for a day in the life of an OSA agent.

106. Blank.

107. OSA NW Order 2 INVESTIGATORY PERSONNEL

Internal policy stating what type of members make the ideal candidate to fill a post in the Investigations Section for successful covert ops and enforcement of the organization’s justice system.

Originally written by Hubbard as SEC ED 254 Int of 26 April 1966, Reissued on 17 October 1987 as OSA NW Order.

108 – 109. OSA NW Order 7 ENEMY ACTION

internal policy stating Investigation Officer typical mindset towards depopularizing their perceived enemies and rallying of the troops for diligent retaliation.

Originally written by Hubbard as an LRH OODs item of 12 Nov 1968, Reissued on 10 December 1987 as OSA NW Order.

110. OSA NW Order 9 DEFINITION OF INTELLIGENCE

Internal policy stating the defined purpose of the organization’s Intelligence agency.

Taken from a LRH despatch written on 25 Feb 1968, Reissued on 5 February 1988 as OSA NW Order.

111. OSA NW Order 10 PRINCIPLES OF GOVERNMENT

Internal policy stating the defined interpretation of government with an obvious disdain.

Originally an undated LRH note, Reissued on 6 Feb 1988 as OSA NW Order.

112-114. OSA NW Order 15 BLACK PROPAGANDA

Internal policy defining covert communication of false data intended to injury, impede, or destroy those who are deemed an enemy of the organization.

Originally written by LRH on 12 Jan 1972, Reissued on 18 Feb 1988 as OSA NW Order.

115. OSA NW ORDER 17 THE GENUS OF INSANE GOVERNMENTS

Internal policy defining the organization’s formula for classifying a governing body as a perceived enemy.

Taken from undated LRH notes, Reissued on 17 Feb 1988 as OSA NW ORDER.

116. OSA NW ORDER 18 WHY GOVERNMENT ATTACKS RELIGION

Internal policy explaining why governing bodies deemed to be enemies of the cult feel threatened by a religious organization.

Taken from LRH Advice of 1979, Reissued on 17 Feb 1988 as OSA NW Order.

117-118. OSA NW ORDER 19 WILLFUL FALSE REPORTS

Internal policy labeled “Secret” that expands upon the Hubbard’s theory that governments are insane and therefore an enemy that needs handled. Defines how the information received in government files is to be dealt with.

Originally written by LRH on 21 Jan 1975, Reissued on 18 Feb 1988 as OSA NW Order.

119-120. OSA NW ORDER 32 STRATEGIC INFO

Internal policy that expands upon the Hubbard’s theory that governments are insane and therefore an enemy that needs handled. Defines the strategy to be used “to investigate and handle the spreading of false reports, harassment, and genocide by government and police organizations against Scientology”.

Originally written by LRH on 6 March 1974, Reissued on 5 April 1988 as OSA NW Order.

121-124. OSA NW ORDER 35 INTELLIGENCE ESTIMATIONS AND PREDICTIONS

Internal policy labeled “Confidential” that states intelligence reporting, filing, and cross-indexing procedures, as well as using the gathering knowledgebase of “bank” to make predictions for likely outcome of covert operations.

Originally written by LRH on 22 August 1973, Reissued 7 April 1988 as OSA NW Order.

125-128. OSA NW ORDER 40 THE MECHANISM OF ATTACK AND DEFENSE

Internal policy defining the general mindset behind covert operations orchestrated by Office of Special Affairs as well as the mentality for planning mechanisms of attack and defense against their perceived enemies.

Excerpt from LRH Tape 6310c21 SH Special – 315, 21 Oct 1963 “ATTACK And GPMs”, Reissued on 30 May 1988 as OSA NW Order.

129. OSA NW ORDER 45 GOVERNMENT ALLEGATIONS

Internal policy labeled “Confidential” that explains how to deal with government employees when the cult is under scrutiny.

Taken from LRH Advice of January 1980, Reissued on 25 June 1988 as OSA NW Order.

130. Blank.

131-140. HCO PL 21 Nov 1972 Issue 1, PR Series 18 HOW TO HANDLE BLACK PROPAGANDA

Internal public relations policy letter defining the cult’s definition of BLack PR and it’s uses, as well the proper mindset and tactics needed for dealing with Black PR in terms of coming from their perceived enemies.

Define tactics include recognizing an attacker, “the tech” needed to defend against the alleged attacker, and application of said “tech”.

Also provides a playbook for Dead Agent doctrine, a common OSA tactic used to smear their perceived enemies, see also http://www.xenu-directory.net/practices/deadagent1.html

141-144. HCO PL 11 May 71 Issue III, PR Series 7 BLACK PR

Internal public relations policy letter defining the differences between Black PR and Intelligence, and how both should be used against the cult’s perceived enemies.

145. HCO PL 25 April 1968, INTELLIGENCE ACTIONS

Outlines responsibilities of Intelligence Officers, specifically in regards to giving summaries of facts and reports, not estimates of a situation. Estimates are only to be done by the head of a division. Details three standard actions of intelligence and emphasizes the maxim, “When under attack…attack.”

146. HCO PL 30 October 1962, SECURITY RISKS INFILTRATION

Discusses measures to be taken to protect the Organization from infiltration by “anti-survival elements.” Instructs that in cases where infiltration is suspected, the Rock Slam Security check should be implemented. Note that a Rock Slammer is a term for an individual with evil intention, a criminal, or a Suppressive Person (one who criticizes Scientology) (http://www.xenu-directory.net/glossary/glossary_qr.htm#Rock_Slammer).

147 HCO PL 12 October 1982, CORRUPT ACTIVITIES

Warns of the destructive influence of corrupt activity of the few on the organization and its members. Encourages those who become aware of a member that is not “in-ethic” to either stop the undesired behavior through direct confrontation or report the individual to the proper authorities. Note that being “in-ethic” means one is “upstat,” increasing one’s production in the organization, and not violating any rules of conduct within the Organization (http://www.xenu-directory.net/glossary/glossary_qr.htm#Rock_Slammer).

148-150. HCO PL 16 February 1969, Issue IV, Reissued 24 September 1987, TARGETS, DEFENSE

Outlines mistakes made in Scientology’s public relation’s approach in being too defensive. Defines seven long-range targets to ensure the organization’s longevity – including depopularizing the enemy until obliterated; taking over all news media; taking over key political figures; taking over international finance; and winning overwhelming public support.

151-153. HCO PL 16 February 1969, Issue II, Reissued 24 September 1987, BATTLE TACTICS

Describes the need to apply battle tactics and strategies to current press, legal, and public confrontations facing the Organization. Advises that the Organization and its members must fight as if they are in a war of “total attrition,” “go all the way in and obliterate [the enemy].” Advises to take over enemy territory – to raid and harrass. Identifies public opinion as the prize, wherein “they love us and are in a frenzy of hate against the enemy.” Advises using standard wartime propaganda, incorporating the mores of public opinion.

154-157. HCO PL 17 February 1966, HCO, Div 1, Dept 3, Section 5, PUBLIC INVESTIGATION SECTION

The Public Investigation Section was formed to investigate groups and individuals whose activities impede the “progress of Scientology.” The success of the investigation section is measured by the “number of cases successfully investigated” and the “number of derogatory news stories that week related to enemies of Scientology.” This letter specifies that this investigation section functions as both an “intelligence and propaganda agency.” Investigators are encouraged to associate the attacking group’s activities with “reprehensible groups in the past by using similar descriptive words.”

158-160. HCO PL 1 September 1969R, Revised and Reissued 24 September 1983 to increase award amounts and remove mention of Guardian WW and the Guardians Office which no longer exist as a post and network, COUNTER-ESPIONAGE

Cautions members to be on guard against attempts to infiltrate the organization. Advises counter-intelligence efforts will be financially rewarded.

161-162. SNR HCO ED INT 33, 11 May 1991, SECURITY SITUATION HANDLING CHECKLISTS

References 11 checklists to be used by HCO and OSA/DSA in handling situations identified as security risks and security related situations. The document then specifies 15 types of security situations that may be encountered by HCO/OSA which the security checklists address and provide policy for handling. These security situations include external sources threatening legal action or encouraging another individual to do so, discovery that a new member to the organization has connections to an outside intelligence agency, identifying an individual who is undermining Scientology from within or outside of the organization (“squirrels” or “declared individuals”), newspaper reporters or psychiatrists/psychologists or police/intelligence agencies trying to infiltrate the Organization, people who were planted in the Organization to destroy it through the use of pain/drugs/hypnosis, people who attempt suicide or suffer mental illness, people with a criminal record who come into contact with the Organization, people who have been institutionalized or have had shock treatments.

163. Blank.

164-206. FLAG ED 2830, 10 September 1991, SUPPRESSIVE PERSONS AND SUPPRESIVE GROUPS LIST

This document is compiled by Scientology’s Flag office and disseminated to all executive offices, all of their organizations, and all of their missions, in order to ensure that the listed individuals and members of the listed groups do not come into contact in any way with the Scientology Organization. Readers are referred to HCO PL 23 December 1965 R SUPPRESSIVE ACTS, SUPPRESSION OF SCIENTOLOGY AND SCIENTOLOGISTS for further instruction as to how to deal with these individuals and groups. They are also notified that the list will be updated regularly and asked to inform the FLAG office if they become aware of other individuals or groups that should be added to the list. This list names approximately 300 groups, including a Catholic Monastery, a number of churches, and numerous groups which appear to operate to provide mental health services or services for personal or spiritual enrichment. The list goes on to include 35 pages of typewritten names in two columns, totalling approximatly 5,000 individuals.

207. Blank.

208. EO 716, 16 November 1992, SUPPRESSIVE PERSON DECLARE

Identifies Frank Oliver, a former Investigations Officer, as a “Suppressive Person”, that is, an enemy of Scientology, one who is destructive to the Organization’s goals (see http://www.xenu-directory.net/glossary/glossary_s.htm#SP_declare).

The Frank Oliver Hat Pack in PDF Form: